It then says if that fails, I need a second Samsung phone to carry out further steps. I get to the point where an error said the Alliance Shield app on Samsung Apps is not available for my device. The instructions direct me to install the Alliance Shield app. It has a link to an alternative method for phones with no dialler, and I clicked that for more instructions. The software asks for me to go to the dialler screen, but my device has no dialler. The product claims in the advert that it works on all Samsung mobile and tablet devices, however, it did not work for my Samsung Galaxy Tab A7 model SM-T500. I purchased the software product, Tenorshare 4uKey for Android. Thanks again for your understanding and patience! Yours Sincerely, Tenorshare SupportĪvoid Tenorshare, software does not work and they refuse refunds Would you mind providing us with your email account and order ID and we will email back to you with solutions? Tenorshare values every customer and works hard to provide customers with an enjoyable experience using Tenorshare products and services. We tried to locate your records from our system but failed. If the problem cannot be resolved in the end, Tenorshare will refund you if your order is in 30 days.

Any technical problems you have encountered when using the product, you can contact Tenorshare's technical support team and cooperate to locate the problem, including providing screenshots and log files or accepting free remote services provided by Tenorshare. Our prime motive is to assist the customers to solve their current issues. Customer satisfaction is the ultimate goal at Tenorshare. Dear Hb L, We regret the inconvenience caused to you.

Tenorshare 4mekey reviews